About Us
​Sogence Training and Consulting (Sogence) develops and delivers intensive
training programs for managers, supervisors and staff in mission-driven organizations.
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As a specialized training organization, we work with:
• Federally Qualified Health Centers (FQHCs) and other Community Health Centers (CHCs).
• Community-based behavioral health organizations.
• Community support and wellness organizations.
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Our Areas of Focus
Choose one or both to meet your specific needs
Management & Supervisory Skills:
We build and strengthen the critical management skills that leaders, managers and supervisors need to effectively lead and manage their teams and drive the achievement of their organization’s mission, vision and goals.
Customer Service Excellence:
We help organizations build and sustain a culture of service excellence that prioritizes both internal and external customer service. This comprehensive approach boosts satisfaction, strengthens employee engagement, and improves the long-term retention of both your staff and the patients or clients you serve.​
The Sogence Difference
The "Sogence difference" is real. Through more than 15 years supporting mission-driven community healthcare and behavioral health organizations, we’ve developed a deep understanding of the mission, day-to-day challenges, and complex environments of the organizations we serve.
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In every session, our instructor-led learning, group discussions and breakout exercises directly reflect and address the realities of the specific cohort or organization we're serving. The skills, strategies and tools participants gain during our programs are designed for immediate implementation and tangible results.
No fluff, no boring lectures…
Just real skill-building in the areas that matter most.
How We Work
Choose from our virtual, in-person, or hybrid training programs. Through live, expert facilitator-led instruction, focused discussions, and hands-on exercises grounded in real-world scenarios, participants build practical skills for immediate implementation, strengthening performance, quality, satisfaction and retention. Each program is customized to address the unique needs, challenges and operating realities of the organization served.
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Meet Lisa Mouscher
CEO and Chief Learning Officer
Lisa Mouscher is a nationally recognized trainer, facilitator, and consultant, dedicated to strengthening the skills of managers, supervisors, and staff from FQHCs, CHCs, and community-based behavioral health organizations across the country. With decades of training experience and an extensive background in management and human resources, Lisa creates intensive learning experiences that directly address the real-world challenges these organizations face in today’s fast-changing landscape.
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Known for her dynamic, interactive facilitation style and unwavering dedication to immediately applicable learning, Lisa develops and delivers training programs that equip participants with the skills, tools, and strategies to strengthen employee performance, improve retention, and drive organizational success.
Additional Consultants:
Sogence also contracts with additional skilled consultants to enable us to meet the specific needs of our clients.