
About Us
Sogence Training and Consulting develops and delivers intensive
training programs for managers, supervisors and staff in mission-driven organizations.
As a specialized training organization, we work with:
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Federally Qualified Health Centers (FQHCs) and other Community Health Centers (CHCs).
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Rural Health Organizations, including Rural Health Clinics (RHCs), Critical Access Hospitals (CAHs), and Rural Emergency Hospitals (REHs).
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Community-Based Behavioral Health Organizations, including Certified Community Behavioral Health Clinics (CCBHCs) and Community Mental Health Centers (CMHCs).
Our Areas of Focus
Choose one or both to meet your specific needs
Management & Supervisory Skills:
We build and strengthen the critical management skills that leaders, managers and supervisors need to effectively guide and manage their teams and drive the achievement of their organization’s mission, vision and goals.
Customer Service Excellence:
We help organizations build and sustain a culture of service excellence that prioritizes both internal and external customer service. This comprehensive approach boosts satisfaction, strengthens employee engagement, and improves the long-term retention of both your staff and the patients or clients you serve.
The Sogence Difference
The "Sogence difference" is real. For more than 15 years, we've successfully delivered on our core mission -- developing and conducting intensive training programs that immediately strengthen mission-driven, community-based care organizations.
To ensure we meet your organization's unique needs, we design and deliver our training in specialized versions built specifically for each sector we serve. Facilitated through live, expert-led sessions, every discussion, scenario, breakout exercise, and management tool directly reflects the real-world challenges and operational dynamics of the cohort, driving tangible results from day one.
No fluff, no boring lectures.
Just real skill-building in the areas that matter most.
How We Work
Choose from our virtual, in-person, and hybrid training programs. Through live, expert facilitator-led instruction, focused discussions, and hands-on exercises grounded in real-world scenarios, participants build essential skills for immediate implementation, strengthening performance, quality, satisfaction and retention. Each program is customized to address the unique needs, challenges and operating realities of the organization served.
Meet Lisa Mouscher
CEO and Chief Learning Officer
Lisa Mouscher is a nationally recognized trainer, facilitator, and consultant dedicated to strengthening the skills of managers, supervisors, and staff from FQHCs and other CHCs, rural health organizations, and community-based behavioral health organizations. Grounded in decades of training experience and an extensive background in management and human resources, Lisa creates intensive learning experiences that directly address the real-world challenges these organizations face in today’s fast-changing landscape.
Known for her dynamic, interactive facilitation style and unwavering dedication to immediately applicable learning, Lisa develops and delivers training programs that equip participants with the skills, tools, and strategies to strengthen employee performance, improve retention, and drive organizational success.

Additional Consultants
Sogence also collaborates with additional experienced consultants and trusted subject-matter experts who contribute their expertise to our training programs.