Beyond Core Competencies: Next Level Skills For Managers and Supervisors
This program is recommended for managers and supervisors with a minimum of 18 months of supervisory experience, or as a follow-up to the “Core Competencies for Managers and Supervisors” training.
Participants Learn to:
Strengthen employee engagement to increase staff productivity, satisfaction and retention.
Utilize Behavioral Interviewing to hire employees with the right skills and organizational fit for the long-term.
Effectively manage and engage a diverse workforce.
Lead and manage change.
De-escalate potential and existing conflict.
Strengthen key decision-making practices.
Important Technical Requirements
Each participant will need a webcam to join this training. This highly interactive program is conducted through Zoom video conferencing, and all participants must join on video in order to participate. If access to a computer with a webcam is not available, Zoom has an excellent app that enables participants to join via most phones or tablets that have video capability. This helps us to achieve a true face-to-face environment during this virtual training!