Beyond Core Competencies: Next Level Skills for Managers and Supervisors

This program is recommended for health center managers and supervisors with a minimum of 18 months of supervisory experience OR as a follow-up to the training “Core Competencies for CHC Managers and Supervisors."

Course Objectives

Important Technical Requirements

Participants Learn to:

Lead and manage change (in even the most challenging times).
De-escalate and resolve conflict.
Implement key decision-making practices.
Gain or strengthen Behavioral Interviewing skills to hire the right employees for long-term success.
Develop and retain motivated, accountable and results-driven teams.

Each participant will need a webcam to join this training. This highly interactive program is conducted through Zoom video conferencing, and all participants must join on video in order to participate. If access to a computer with a webcam is not available, Zoom has an excellent app that enables participants to join via most phones or tablets that have video capability. This helps us to achieve a true face-to-face environment during this virtual training!