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Beyond Core Competencies: Next Level Skills for Managers and Supervisors

This program is recommended for health center managers and supervisors with at least 18 months of supervisory experience OR as a follow-up to the training “Core Competencies for CHC Managers and Supervisors."

Course Objectives

 Participants Learn to:​

  • Lead and manage change (in even the most challenging times).​

  • De-escalate and resolve conflict.

  • Implement key decision-making practices.

  • Gain or strengthen Behavioral Interviewing skills to hire the right employees for long-term success.

  • Develop and retain motivated, accountable and results-driven teams.

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