Intensive Skill-Building for Managers, Supervisors and Staff working in Community Health Centers and other Community-Based Organizations
Real Skill-Building; Immediate Impact
At Sogence we provide impactful and highly interactive training programs for managers, supervisors and staff working at Federally Qualified Health Centers and related community-based organizations nationwide.
We have two core areas of focus: building and strengthening crucial skills for both new and experienced managers and supervisors; and conducting customer service training for employees at all levels. Choose one or both to take your employees and your organization to the next level!​​​​
​​​How We Work​
The majority of our training is delivered through Zoom video-conferencing where we truly replicate the “face-to-face” experience. In every session, participants gain important skills through dynamic, instructor-led training, large and small group discussions, and hands-on team exercises using real-world scenarios.
​
Every training we conduct is relevant, engaging, interactive, hands-on and immediately applicable.
No fluff, no boring lectures -– just real skill-building in the areas that matter most!
Our Skill Building Programs
We offer intensive multi-session trainings,
individual sessions, and customized programs to meet your organization's specific needs.
​
Beyond Core Competencies: Next Level Skills For Managers and Supervisors
This dynamic, hands-on and highly interactive "next level" program moves beyond the core competencies required to effectively manage and supervise your team, and delves into higher-level areas of knowledge, practices and skills needed to be a great manager or supervisor at your organization.
Customer Service Training
​Our impactful and immediately applicable customer service training options include the session "Customer Service: The Art of Caring" designed for all health center employees at all levels; and the session "Creating and Sustaining a Culture of Customer Service," focused specifically for health center managers and supervisors.
In addition, we offer project-based consulting to help you implement a culture of customer service throughout your organization, taking service excellence to the next level and beyond!​​
Individual Sessions, One-Day "Boot Camp," and Customized Programs
Our one-day "boot camp" provides intensive learning in crucial areas for managers and supervisors who may be unable to participate in our multi-week programs.
​
______________________
​
We are also happy to facilitate each of our individual sessions as "stand-alone" trainings or customize our multi-session programs to include your choice of sessions from our wide range of offerings.
Lisa Mouscher, CEO
​Lisa Mouscher is CEO and Chief Learning Officer at Sogence Training and Consulting. As a popular and dynamic consultant, trainer and facilitator, Lisa works primarily with leaders, managers and staff from community health centers and other community-based organizations. She brings her extensive background in management and human resources to her work, and is known for creating powerful and engaging learning environments, where participants build and strengthen crucial skills for immediate implementation and impactful results.
​
Additional Consultants:
Sogence contracts with a number of skilled consultants to enable us to meet the specific needs of our clients.
Contact Sogence
Based in Summit, NJ -- Providing training and consulting nationwide
862-246-6163