Core Competencies for Managers and Supervisors

In both community health centers and community-based behavioral health organizations, managers and supervisors play a pivotal role as they manage employee performance; hire, coach, develop and retain staff; and drive day-to-day operations. Their impact extends throughout the organization, and strong management skills are more important today than ever before.

We developed and deliver our signature "Core Competencies" program to build and strengthen the crucial skills your managers and supervisors need to successfully manage and guide employees in today's fast-changing and often challenging environment.

We offer this program in two distinct versions, each built around the specific culture, operational demands, and daily realities of the sector served:

Core Competencies for CHC Managers and Supervisors

Core Competencies for Managers and Supervisors in Community-Based Behavioral Health Organizations

This Program is Ideal For:

Managers and supervisors with 18 months of experience or less

AND

Experienced managers looking to refresh and strengthen key skills

Participants Gain Skills to:

Develop and retain engaged, productive and satisfied teams.
Utilize Behavioral Interviewing to hire the right candidates for the long term.
Coach and develop employees.
Communicate effectively as a manager.
Drive accountability and deliver results.
Avoid common legal pitfalls when managing employees.
Create and sustain a culture of service excellence.

Contact us to learn more and to explore our virtual, in-person and hybrid options.