Core Competencies for Managers and Supervisors

Managers and supervisors in community health centers and community-based behavioral health organizations play an increasingly vital role in their organization's success, directly impacting the daily achievement of its crucial

mission in today's fast-changing and often challenging landscape.

With so much at stake, we developed and deliver our signature "Core Competencies" program to equip your managers and supervisors with the essential skills, knowledge, and tools they need to successfully hire, coach, develop, motivate, and retain staff; manage employee performance; and guide the smooth delivery of day-to-day operations.

We offer this program in two distinct versions, each built around the specific culture, operational demands, and daily realities of the sector served:

Core Competencies for CHC Managers and Supervisors (built for FQHCs and other community health centers).
Core Competencies for Managers and Supervisors in Community-Based Behavioral Health Organizations.

This Program is Ideal For:

Managers and supervisors with 18 months of experience or less

AND

Experienced managers looking to refresh and strengthen key skills.

Participants Gain Skills to:

Develop and retain engaged, productive and satisfied teams.
Utilize Behavioral Interviewing to hire the right candidates for the long term.
Coach and develop employees.
Communicate effectively as a manager.
Drive accountability and deliver results.
Avoid common legal pitfalls when managing employees.
Create and sustain a culture of service excellence.

Contact us to learn more and to explore our virtual, in-person and hybrid options.