Core Competencies for Managers and Supervisors

In FQHCs and other community health centers, rural health organizations, and community-based behavioral health organizations, skilled managers and supervisors are vital, impacting every aspect of your clinical operations, administrative functions, and service delivery.

With so much at stake, we design and deliver our signature "Core Competencies" program to equip your managers and supervisors at all levels with the essential skills, knowledge and tools they need to successfully hire, coach, develop, and retain staff; manage employee performance; and ensure smooth daily operations.

We offer this program in distinct versions, each built around the specific culture, operational demands, and daily realities of the sector served:

Core Competencies for CHC Managers and Supervisors (built for FQHCs and other community health centers).
Core Competencies for Managers and Supervisors in Rural Health Organizations (built for RHCs, CAHs, and REHs).
Core Competencies for Managers and Supervisors in Community-Based Behavioral Health Organizations (built for CCBHCs and CMHCs).

This Program is Ideal For:

Managers and supervisors with 18 months of experience or less

AND

Experienced managers looking to refresh and strengthen key skills.

Participants Gain Skills to:

Develop and retain engaged, productive and satisfied teams.
Utilize Behavioral Interviewing to hire the right candidates for the long term.
Coach and develop employees.
Communicate effectively as a manager.
Drive accountability and deliver results.
Avoid common legal pitfalls when managing employees.
Create and sustain a culture of service excellence.

Contact us to learn more and to explore our virtual, in-person and hybrid options.