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Core Competencies for Managers and Supervisors
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Managers and supervisors play a pivotal role in the success of your organization as they drive daily operations, manage performance, and hire, coach, motivate and develop staff. Their impact is far-reaching, yet many have not had the opportunity to build the skills needed to effectively lead and manage employees, while others may be ready for a refresher.​

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Our intensive and engaging "Core Competencies" training enables managers and supervisors at all levels to gain crucial skills to strengthen their teams and organizations for the long term. This program is ideal for managers or supervisors with 18 months of experience or less, AND more experienced managers looking to refresh and hone their skills.

Course Objectives

Participants Learn to:

  • Develop and retain engaged, productive and satisfied teams.

  • Utilize Behavioral Interviewing to hire the right candidates for long-term success. 

  • Coach and develop employees.

  • Communicate effectively as a manager.

  • Drive accountability and deliver results.

  • Avoid common legal pitfalls when managing employees.

  • Create and sustain a culture of customer service.

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We are happy to discuss our virtual, in-person and hybrid training options!

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